Business Support Engineer - AdTech
Core
Architect global troubleshooting methodologies and AI/LLM solutions to automate partner support workflows for Meta Ads and Business Messaging platforms.
Role type
Senior IC Business Support Engineer (AdTech/AI)
Builds
Scalable support infrastructure, AI architectures, and automation tools for partner integrations
Domain
AdTech, Cloud Infrastructure, Large Language Models
Deliverable
production ML models
Required skills
API development, Python, SQL, debugging, root cause analysis, technical documentation, cross-functional program management, on-call incident response, mentorship
Preferred skills
AdTech platforms, PyTorch, Kubernetes, Docker, Kubeflow, prompt engineering, agent orchestration, responsible AI practices
Technologies
Python, React, PHP, JavaScript, REST APIs, SQL, PyTorch, Kubernetes, Docker, Kubeflow
Responsibilities
Design and deploy AI/LLM solutions for support automation, investigate partner issues and influence product roadmaps, create technical standards and integration guides, provide on-call support for global incidents, mentor engineers
Seniority
Senior, hands-on IC
