Customer Deliver Analyst
Core
Data-driven analyst improving customer experience and supply chain performance through AI-enabled tools, automation, and advanced analytics.
Role type
Analyst (Supply Chain & Customer Logistics)
Builds
Dashboards, reports, and process improvements for order management, replenishment, and logistics.
Domain
Consumer Packaged Goods (CPG) / Supply Chain
Deliverable
dashboards & analysis
Required skills
Advanced Excel, Data visualization (Tableau, Qlik, Power BI), Root cause analysis, Process improvement, Cross-functional collaboration, Data interpretation
Preferred skills
SAP, ERP systems (BW, EDI, Celonis), Lean/Six Sigma, Project management, Digital solution development
Technologies
Microsoft Copilot, Excel, Power BI, SAP/BW, EDI, Celonis, Tableau, Qlik
Responsibilities
Design and maintain dashboards for supply chain metrics; Identify trends and root causes using AI tools; Lead process improvement initiatives for cost and service; Resolve escalated discrepancies in data and shipping; Partner with Sales and Planning for inventory recommendations; Standardize reporting formats and processes.
Seniority
Junior to Mid-level, hands-on IC
