Service - Coordinator
Core
Collecting outstanding receivables, maintaining accurate collection records, and resolving billing disputes to maintain cash flow and reduce DSO.
Role type
Accounts Receivable Coordinator
Builds
Cash flow stability and timely payments for the company
Domain
Engineering / Manufacturing / Finance
Deliverable
client delivery
Required skills
Account reconciliation, payment plan negotiation, aging report generation, accounting software proficiency, MS Excel
Preferred skills
Process improvement recommendations
Technologies
QuickBooks, SAP, Oracle
Responsibilities
Contact customers via phone and email to follow up on past-due invoices, review accounts to ensure payments are applied correctly, develop payment plans with customers for outstanding debt, submit daily/weekly reports on aging accounts and high-risk customers, recommend adjustments to improve AR collection process, maintain meticulous records of collection activities and customer correspondence