Telephone Banker- Call Center- Bilingual Spanish Required- Rio Rancho, NM (1st shift)
On-site · United States
Core
Connect clients with banking solutions to help achieve financial goals by balancing service requests and sales opportunities.
Role type
Bilingual Spanish telephone banker (call center)
Builds
Banking products and services (checking, savings, credit cards, CDs, IRAs, loans)
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Bilingual Spanish, client relationship building, sales, risk management, product knowledge, plain language communication
Preferred skills
Banking/financial industry experience, call center experience, telephone sales experience
Technologies
Banking software, CRM tools
Responsibilities
Uncover financial needs and recommend products, respond to customer inquiries, sell banking products, quote rates and terms, manage risk in transactions
Seniority
Entry-level to Individual Contributor