Global Credit Operations- Change & Transformation Program Manager
Core
Overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function.
Role type
Program Manager (Change & Transformation)
Builds
Sustainable change plans impacting people, process, and technology
Domain
Banking / Financial Services / Change Management
Required skills
Program Management, Project Management, Risk Management, Process Design, Issue Management, Agile methodology
Preferred skills
MBA, International experience, PMP certification
Technologies
Microsoft Office, Jira
Responsibilities
Define program controls, processes, and governance structures; Develop scope, deliverables, resources, work plans, and budgets for change initiatives; Monitor execution via milestone tracking and KPIs; Identify requirements for cross-functional teams and vendors; Negotiate decision-making for risk resolution; Provide transparency on project issues and root causes.
Seniority
Mid-level, hands-on IC