Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office
Core
Analyze, design, and optimize business processes to support transformation objectives, driving efficiency, productivity, quality, and risk reduction.
Role type
Senior process design consultant (operational excellence)
Builds
Reusable technology solutions and sustainable process improvement models
Domain
Banking / Operational Excellence / Process Engineering
Required skills
Process design, Business process improvement, Lean Six Sigma, Process mapping, Change management, Stakeholder influence, Project execution, Data analytics, Risk assessment, Business case development
Preferred skills
Lean Six Sigma Green Belt or Black Belt certification, Technology change management experience, Advanced Project Management frameworks
Technologies
Microsoft Office (Copilot, Word, Excel, PowerPoint, Project, Visio)
Responsibilities
Implement low to moderately complex solutions to optimize efficiency and reduce variability; Partner with business leaders to identify improvement opportunities and develop business cases; Establish continuous process improvement models using process engineering best practices; Leverage analytics to solve complex business problems and create structured design solutions; Support development of enterprise change management deliverables including SIPOC, RACI maps, and risk assessments
Seniority
Mid-Senior, hands-on IC