Markets Support Specialist
Core
Provides advanced end-to-end operational support for securities, loans, and derivatives across multiple lines of business, ensuring accurate trade lifecycle execution and client interactions.
Role type
Markets Support Specialist (Loan Operations)
Builds
Operational execution for complex loan onboarding, servicing, and system enhancements for Global Markets Loan Operations.
Domain
Financial Services / Banking / Loan Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Operational judgment, risk mitigation, execution discipline, process improvement, system enhancement, automation/AI utilization, stakeholder liaison, regulatory compliance, data analysis, priority management
Preferred skills
Client-focused mindset, strategic thinking, change leadership
Technologies
Microsoft Office (Excel), loan systems of record, AI/automation tools
Responsibilities
Process operational activities ensuring deadlines and quality standards; coordinate and prioritize tasks for complex issue resolution; serve as liaison between business and Technology for system usage and enhancements; manage external client-facing communication and escalations; support new deal onboarding and credit/loan documentation review; utilize AI and automation to streamline processes; partner with teams on business continuity testing and process evolution; ensure adherence to operational procedures and regulatory standards.
Seniority
Mid-level, hands-on IC