Market Financial Center Manager - Albany Market
Core
Supports a cluster of financial centers in designated markets as a backup leader, managing client traffic, business results, and operational excellence.
Role type
Senior IC retail banking operations manager
Builds
Financial centers and client experience environments
Domain
Consumer banking / Retail financial services
Deliverable
product features
Required skills
Coaching, Customer Service Management, Performance Management, Business Operations Management, Risk Management, Talent Development, Financial Stewardship, Problem Solving
Preferred skills
Hiring and developing direct reports, Industry experience in consumer banking/mortgage/retail/hospitality
Technologies
Microsoft Office
Responsibilities
Operates as a backup financial center leader; Manages client traffic and routing; Drives operational excellence and business results; Manages market-level initiatives; Leads risk identification and resolution; Recruits and develops talent.
Seniority
Manager, hands-on leadership

