Relationship Manager - Global Payment Solutions - Payment Clients, Vendors, Networks, Partners
Core
Drives development of Global Payment Solutions (GPS) innovation strategic direction and execution for Consumer, Retail, Private Banking, and Wealth Management clients; acts as an objective advisor to senior leaders.
Role type
Senior Relationship Manager (Payments Innovation)
Builds
Strategic payment solutions and innovation concepts for large corporate clients
Domain
Banking / Payments / Corporate Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic planning, client relationship management, payment performance analysis, fraud and chargeback analysis, financial modeling, cross-functional coordination, data-driven problem solving
Preferred skills
Treasury management, commercial payments, merchant services, receivables/payables solutions, reporting and analytics tools (Tableau), executive business review development
Technologies
Microsoft Office (Excel, PowerPoint), Tableau
Responsibilities
Monitor payment performance and identify trends/risks; lead regular client reviews and address complex payment issues; build trusted executive relationships and prepare client-facing performance reporting; coordinate cross-functional resolution efforts; maintain visibility into payments industry trends
Seniority
Senior, hands-on IC with managerial responsibilities