General Clerk Associate Representative (PSO Intake) - Cigna Healthcare
Core
Organizing and processing incoming and outgoing documents (paper & electronic) and vetting claims for payment in a back office environment.
Role type
General Clerk Associate Representative (PSO Intake)
Builds
Processed claims data and validated documents for Cigna Healthcare members and providers.
Domain
Healthcare administration / Insurance operations
Required skills
Data entry, document sorting, claims triaging, basic arithmetic, word processing, spreadsheet usage, database management, peer validation checks, data governance, confidentiality management, English fluency (verbal & written), self-motivation, attention to detail, problem solving.
Preferred skills
Ability to work in a virtual environment, ability to learn quickly, teamwork.
Responsibilities
Management of Intake documents, Sorting, processing and vetting of claims first hand for claims payment, Electronic transfer of received claims to the various platforms, Triaging the flow between members and provider claims, Operates data entry devices to perform a variety of data entry and verification duties, Formats and produce documents, Peer to Peer Validation Checks, Triaging the flow of Provider claims- Data Governance.
Seniority
Entry-level to Junior, individual contributor