Pharmacy Operations Lead Representative - Returns - Express Scripts
Core
Lead pharmacy operations for a medication returns room, coordinating workflow, processing returned prescriptions, and supporting staff.
Role type
Pharmacy Operations Lead Representative
Builds
Operational efficiency and compliance in medication returns processing
Domain
Healthcare / Pharmacy Operations
Required skills
Arizona Pharmacy Technician License, PTCB certification, process guidance, workflow coordination, onboarding/training, HIPAA compliance, data entry, patient communication
Preferred skills
None stated
Technologies
Microsoft Office
Responsibilities
Coordinate daily workflow and operational priorities; Provide process guidance and support to employees; Support onboarding, training, and cross-training; Research and process returned medications and prescription packages; Communicate with patients and document return activity; Maintain proficiency in Returns Room functions and provide hands-on support
Seniority
Individual Contributor, Lead level