CareerPlan

General Clerk Associate Representative - Cigna Healthcare

Kuala Lumpur, MalaysiaFull-time2026-10-06 → 2026-11-11
On-site

Core

Organizing and processing incoming and outgoing electronic documents and claims for payment within a back office environment.

Role type

Administrative Clerk

Builds

Claims payment processing and data entry workflows

Domain

Health Insurance Administration

Required skills

Data entry, document sorting, claims triaging, data verification, basic arithmetic, word processing, spreadsheet usage, database management, attention to detail, confidentiality management

Preferred skills

Self-motivation, proactive approach, ability to work with little supervision, problem solving, team collaboration, ability to learn in a virtual environment

Technologies

Word processing software, spreadsheet software, database software, electronic transfer platforms

Responsibilities

Management of intake documents, sorting and vetting of claims for payment, electronic transfer of claims to platforms, triaging flow between members and providers, performing peer-to-peer validation checks, data governance for provider claims

Seniority

Junior to Mid-level, individual contributor