Senior Learning & Engagement Strategist - MD Live - Hybrid
Core
Define strategy and drive delivery of provider onboarding, development, and engagement with the MDLive platform using AI to personalize at scale.
Role type
Senior Product Manager (Learning & Engagement)
Builds
Provider learning experience, onboarding flow, and AI-powered content operations within the provider portal.
Domain
Healthcare / Telehealth / AI
Deliverable
product features
Required skills
Human-centered design, L&D program strategy, AI fluency, product collaboration, business acumen, autonomous leadership
Preferred skills
Healthcare/telehealth domain knowledge, EHR/platform experience, instructional design credentials, coaching frameworks, user research
Technologies
AI tools, agentic AI platforms
Responsibilities
Own end-to-end learning and coaching experience inside the provider portal; manage provider readiness and onboarding; develop just-in-time resources and continuous learning touchpoints; implement AI tools to accelerate content creation and personalize learning; collaborate with Product, Engineering, and Design to shape portal capabilities; build infrastructure for provider performance coaching and quality development.
Seniority
Senior, hands-on IC