Adoption Services Lead
Core
Senior practitioner and trusted advisor driving AI-enabled adoption of Relativity's Legal Data Intelligence platform for strategic enterprise accounts.
Role type
Senior IC Adoption Services Lead (Legal Data Intelligence & AI)
Builds
Scalable, measurable adoption strategies and AI-enabled outcomes for law firms, corporations, and public sector agencies.
Domain
Legal Data Intelligence, eDiscovery, AI/ML in Legal
Deliverable
client delivery
Required skills
Strategic account management, consultative selling, AI workflow implementation, product roadmap influence, team enablement, thought leadership, cross-functional partnership, ambiguity navigation, executive communication
Preferred skills
Relativity aiR suite expertise, Active Relativity Certified Administrator (RCA) certification, hands-on AI/ML tool usage, mentoring experience
Technologies
Relativity aiR suite, LLM-based assistants, agentic AI tools
Responsibilities
Own end-to-end adoption execution for strategic accounts; serve as subject-matter authority on AI capabilities; lead complex multi-stakeholder engagements; shape team-wide adoption strategies and playbooks; represent the team externally via thought leadership; drive partner enablement; surface product gaps to Engineering; mentor Adoption Services Specialists; travel for onsite consultations and events
Seniority
Senior, hands-on IC with strategic account ownership