Field Enablement Specialist | Housing
Core
Design and deliver tailored, interactive live training sessions and workshops to drive AI adoption for property management customers, acting as a trusted consultant to diagnose workflows and customize learning modules.
Role type
Field Enablement Specialist (Customer Education & Training)
Builds
AI-powered training tools, customer-specific learning modules, and live on-site adoption programs
Domain
PropTech / AI / Multifamily Housing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customer-facing training and coaching, workflow diagnosis, interactive workshop facilitation, cross-functional collaboration, rapid product learning, rapport building, travel management
Preferred skills
Multifamily industry experience, bilingual English/Spanish, consulting background
Technologies
Agentic AI platforms, property management software
Responsibilities
Design and deliver customized live training sessions and workshops for new and existing customers; Partner with product and customer education teams to co-build AI-powered training tools; Diagnose customer workflows and adapt training content on the fly; Collect and relay actionable field feedback to product and training teams; Represent the company to attract top-tier talent; Travel up to 75% of the time to conduct in-person sessions
Seniority
Mid-level, hands-on IC