Team Leader - Hygiene
Core
Manage and develop a team of Service Technicians to ensure quality delivery of hygiene services and customer satisfaction in the Sydney area.
Role type
Team Leader - Hygiene (Field Operations)
Builds
Hygiene service delivery for commercial clients
Domain
Hygiene / Facility Services
Deliverable
client delivery
Required skills
Team supervision, scheduling, quality auditing, staff induction, customer feedback management, field service knowledge
Preferred skills
Certificate IV Front line Management, extensive field servicing knowledge
Technologies
Company vehicle, mobile phone, company uniform
Responsibilities
Supervise and coach Service Technician team, conduct safety toolbox meetings, perform quality audits, induct new staff, manage and schedule service runs, handle customer feedback, cover service runs
Seniority
Mid-level Supervisor (2+ years experience managing 10+ employees)