SA Audio-Visual Service Technician
Core
Diagnose, resolve faults, and maintain Audio-Visual (AV) and Unified Communication (UC) systems for corporate, government, education, and defence clients.
Role type
Field service technician (AV/UC)
Builds
High-quality AV and UC system installations, maintenance, and support
Domain
Workplace technology integration (Audio-Visual and Unified Communications)
Required skills
AV system fault diagnosis, preventative maintenance, AV/UC system configuration, reading AV schematics, DSP operation, networking principles (LAN/WAN), PC skills (O365, MS Teams), valid driver's licence
Preferred skills
Industry certifications and accreditations
Technologies
Crestron, Extron, Zoom, Teams, Cisco Webex
Responsibilities
Diagnosing and resolving faults for AV systems including video conferencing, digital signage, audio systems, control systems, and displays; Conducting Preventative Maintenance calls; Configuring AV and UC systems; Liaising with internal teams and external vendors for escalated issues; Producing accurate service reports
Seniority
Mid-level, hands-on IC
