Customer Service & Accounts Receivable Officer
Core
A hands-on role combining customer service, reception, and accounts receivable to support daily operations for a textile business.
Role type
Customer Service & Accounts Receivable Officer
Builds
Customer relationships, accurate invoicing, and smooth payment processing
Domain
Textiles & Clothing
Required skills
Customer service, reception, accounts receivable, Microsoft Office, accounting/ERP systems, numerical skills, attention to detail, organizational skills
Responsibilities
Respond to phone and email enquiries, assist customers with orders and delivery updates, prepare and issue invoices, process payments, monitor and follow up on overdue accounts, reconcile customer accounts, manage correspondence and general office administration