Werkstudent:in für Customer Success & Growth
Core
Support and grow bettermarks, an adaptive math learning platform for 500,000 students and 20,000 teachers, by acquiring new schools, onboarding clients, and analyzing usage data to drive growth.
Role type
Werkstudent (Student Intern) in Customer Success & Growth
Builds
Customer acquisition for schools, onboarding, and data-driven process improvements for an adaptive learning platform
Domain
EdTech / Adaptive Learning
Deliverable
dashboards & analysis
Required skills
Data analysis, process optimization, customer communication, CRM usage, AI tool application
Preferred skills
Experience in sales, customer success, or education
Technologies
Odoo, Helpdesk systems, AI tools
Responsibilities
Collect and structure customer feedback for product management; Analyze usage data to identify growth patterns and needs; Advise teachers via phone and email; Optimize internal processes and tools; Support the implementation of AI applications
Seniority
Student Intern (Werkstudent)