Telefonischer Kundenservice (w/m/d)
Core
Provide telephone consultation and explain heating and operating cost statements to customers for a smart energy management company.
Role type
Customer service representative (telephone)
Builds
Heating and operating cost statements, customer portal data entry support
Domain
Real estate energy management / Utilities
Deliverable
client delivery
Required skills
Telephone communication, cost statement explanation, MS Office, ticketing systems, calm under pressure, quick learning ability
Preferred skills
Commercial training background, call center experience, team collaboration
Technologies
Zendesk, MS Office