Technicien Support Après Vente H/F
Core
Provide technical support via phone and email to distributors (B2B) and end customers (B2C) for electric gardening tools and related technologies.
Role type
Technical Support Specialist (B2B/B2C)
Builds
Troubleshooting and resolution workflows for WORX and KRESS power tools
Domain
Consumer electronics / Power tools / Gardening equipment
Deliverable
client delivery
Required skills
Technical troubleshooting, CRM management, Electromechanics, Electronics, Robotics, Customer service, Knowledge base creation, Training delivery
Preferred skills
English communication, Cross-functional collaboration
Technologies
CRM systems