IT CONSULTANT| UTILITIES / WORKFLOWS & PORTALE (M/W/D)
Core
IT Consultant supporting utilities and energy providers in designing and optimizing customer, communication, and workflow processes within the ENER:GY ERP billing solution.
Role type
Senior IC IT Consultant (Utilities/ERP) (via careerplan.io/jobs/2524412-it-consultant-utilities-workflows-portale-mwd-at-wilken-gmbh)
Builds
Customer communication portals, CRM workflows, and optimized billing processes for energy providers.
Domain
Utilities / Energy / ERP Systems
Required skills
Process modeling, SQL, ERP system customization, Workshop facilitation, Data analysis
Preferred skills
Experience in utilities or Stadtwerke, End-to-end process thinking
Technologies
SQL, ERP systems, CRM, Output management
Responsibilities
Advise clients on concept, implementation, and optimization of customer and portal processes; Analyze and model customer communication processes; Implement functional requirements in the ERP system; Plan and moderate workshops with clients and internal teams.