Director Operations (m/w/d)
Core
Lead operational teams to ensure reliable, scalable fulfillment and project staffing while integrating AI-driven processes for speed and quality.
Role type
Senior leadership operations director (fulfillment & staffing)
Builds
Scalable operational systems, AI-integrated delivery concepts, and high-performance teams
Domain
Staffing / Logistics / Services / Platform models
Deliverable
production ML models
Required skills
Team leadership, process scaling, AI integration, decision-making under uncertainty, ownership mindset, stakeholder management
Preferred skills
Experience in complex organizations, interest in automation, clear communication
Technologies
AI tools, automation systems
Responsibilities
Lead Customer Success, Student Operations, and Onsite Manager teams; oversee full project staffing and quality; drive customer success and growth; develop standardized, scalable delivery concepts; collaborate with Product and AI teams to integrate automation.
Seniority
Director, strategic leadership & hands-on execution
