Strategy Operations Manager
Core
Design and maintain the operating system, planning rhythms, and decision mechanisms to scale the Operations division and reduce customer/operational effort.
Role type
Senior Strategy Operations Manager
Builds
Operating infrastructure, AI-powered workflows, and cross-functional programs
Domain
SaaS / HR Tech / Operations
Deliverable
production ML models
Required skills
Systems thinking, strategic planning, program management, data analysis, AI tooling, cross-functional influence, stakeholder management, project execution, organizational design, reporting
Preferred skills
Experience scaling operations, AI workflow automation, complex problem solving
Technologies
AI tooling, Jira, dashboards
Responsibilities
Partner with leadership to identify high-impact operational improvements; run the operating system including planning and accountability; build AI-powered workflows; lead operations programs from definition to execution; leverage data for strategic recommendations; create visibility through reporting and dashboards.
Seniority
Senior, hands-on IC
