Global Customer Manager
Core
Proactively collaborate with internal stakeholders to solve complex forecasting, demand, and supply issues for strategic customers, influencing key business decisions.
Role type
Senior Global Customer Manager (Supply Chain)
Builds
Credible demand statements, automated reporting tools, and actionable business goals for strategic accounts.
Domain
Semiconductor, contract manufacturing, and high-tech industries.
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Demand forecasting, capacity planning, data analysis (Excel), executive presentation, market trend analysis, process development
Preferred skills
Experience presenting complex issues at the executive level
Technologies
Excel (complex formulas, pivots, charts)
Responsibilities
Identify and validate demand for strategic customers; triangulate customer forecasts from multiple sources; monitor capacity situations against customer needs; drive customer accountability to demand forecasts; deliver processes and metrics for credible demand statements; support the team with business analytics and automation development.
Seniority
Senior, hands-on IC