Mitarbeiter Vertrieb & Kundenberatung (m/w/d)
Core
Sales and customer advisory role supporting the selection of software, service, and cloud solutions.
Role type
Sales and Customer Success Representative
Builds
Software, service, and cloud solutions
Domain
B2B Technology Sales
Deliverable
product features
Required skills
sales process management, new customer acquisition, customer retention, complaint and cancellation management, market representation, data management, Microsoft 365 proficiency
Preferred skills
commercial training, prior sales or customer service experience, solution-oriented mindset, independent work, structured approach, reliability
Responsibilities
handling customer inquiries via phone, online, and in person; managing the entire sales process from initial contact to closing; conducting telephonic sales calls; presenting products in webinars and pilot projects; developing existing customer relationships; managing complaints and cancellations; supporting sales and marketing projects; maintaining customer and master data
Seniority
Entry-level to Mid-level