Senior Apple IT-Systemadministrator
Core
Senior Support Expert managing Apple environments (Jamf Pro, Unifi, M365, Google Workspace) for customers, handling direct support, project coordination, and solution implementation.
Role type
Senior IC Apple IT System Administrator / Support Expert
Builds
Apple device management, network configurations, and IT projects for SMEs in the DACH region
Domain
IT Services / Apple Ecosystem / Managed Services
Required skills
macOS support, Jamf Pro, Unifi networks, Microsoft 365, Google Workspace, project coordination, customer communication
Preferred skills
Apple Premium Technical Partner experience, Freshservice ticketing
Technologies
Jamf Pro, Unifi, Microsoft 365, Google Workspace, Freshservice
Responsibilities
Configure and support Jamf Pro, Unifi, M365, and Google Workspace environments; handle direct customer inquiries and resolve issues; coordinate IT projects from planning to execution; prioritize and manage support tickets
Seniority
Senior, hands-on IC
