Implementation Project Manager
Core
Coordinate client onboarding and implementation of corporate payment products (Purchasing/Travel & Entertainment cards, Expense Management, ePayables virtual cards) to ensure seamless account setup and transition to full support.
Role type
Mid-level Implementation Project Manager
Builds
Client onboarding projects for corporate payment solutions
Domain
Corporate payments and expense management
Required skills
Project coordination, client support, implementation management, data collection, requirement gathering, cross-functional collaboration, risk identification, process improvement
Preferred skills
Basic accounting knowledge, familiarity with project management tools and CRM systems, expense management tool experience
Responsibilities
Coordinate internal and external project activities for new client onboarding, maintain project plans and timelines, participate in client calls to gather data and confirm requirements, collect necessary information for accurate account setup, provide training support via webinars or documentation, collaborate with cross-functional teams to resolve issues, maintain proactive communication throughout the project lifecycle, identify and escalate risks, ensure timely delivery of milestones, seek opportunities to improve onboarding efficiency
Seniority
Mid-level, moderate supervision