Loan IQ Product Owner
Core
Strategic and operational leadership of the Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission-critical lending platform.
Role type
Senior Product Owner (Production Support & Platform Governance)
Builds
Loan booking and servicing functionality for syndicated and bilateral loans across Corporate & Investment Banking and Global Transaction Banking.
Domain
Banking / Financial Services / Lending Operations
Required skills
Loan IQ platform expertise, commercial lending workflows (syndicated/bilateral), production support leadership, incident/problem/change management, SQL, batch processing, integration architectures, ITIL processes, cross-functional stakeholder management
Preferred skills
Loan IQ APIs and reporting tools, regulatory environments (credit/operational risk), data integrity controls
Technologies
Loan IQ, ServiceNow, JIRA, SQL, data lakes, GL feeds, payment systems
Responsibilities
Govern Level 2/3 support activities and daily batch cycles; review root-cause analyses for major incidents; lead roadmap for platform stability and technical debt remediation; drive strategic enhancements and integration initiatives; serve as senior escalation point for Operations and Risk teams; oversee data integrity controls and reconciliation processes; ensure support activities meet enterprise risk and audit standards.
Seniority
Senior, hands-on IC with strategic oversight