IT Asset Management Administrator, London
Core
Manage the full hardware lifecycle (forecasting, procurement, deployment, refresh, retirement) for laptops and peripherals across the UK and Europe.
Role type
IT Asset Management Administrator
Builds
Hardware asset lifecycle processes and vendor service delivery
Domain
IT Operations / Hardware Supply Chain
Deliverable
product features
Required skills
ITAM, procurement, supply chain, hardware lifecycle management, vendor/OEM relationship management, ServiceNow, Excel, PowerPoint
Preferred skills
AI tools usage
Responsibilities
Build and maintain relationships with hardware vendors, OEMs, and resellers; ensure laptop and peripheral availability through forecasting and supply chain coordination; drive PC refresh programmes; monitor inventory levels and mitigate stock shortages; maintain accurate asset and procurement records; track vendor action plans and open orders; log and resolve hardware defects and supply issues; maintain knowledge base articles and hardware documentation; collaborate with regional IT teams on hardware standards; support budgeting and financial tracking; prepare operational reports and forecasting updates.
