NOC Tech III
Core
24x7 monitoring and troubleshooting of Sinch Voice network components including switches, routers, and network elements.
Role type
Senior Network Operations Technician (NOC)
Builds
Reliable and secure voice communication services for customers and carriers
Domain
Telecommunications / Network Operations
Required skills
Network monitoring, UNIX OS, LD Voice, Troubleshooting, Ticket management, Documentation
Preferred skills
Electrical Engineering degree, PC skills, Analytical skills, Customer service, Adaptability
Technologies
UNIX, Network monitoring systems, Switches, DACS routers
Responsibilities
Monitor network components 24x7, Identify and resolve network issues, Engage with customers and carriers to resolve issues, Perform routine network changes and maintenance, Accept on-call responsibilities, Travel for training and meetings
Seniority
Mid-level, hands-on IC
