ESIS Claims Team Leader, AGL
Core
Supervise and direct Claims Representatives in the investigation and settlement of construction, construction defect, and construction auto claims to ensure prompt, efficient, and fair claims service.
Role type
Senior Claims Team Leader (Construction & Auto)
Builds
Claims settlements, loss reserves, and recovery actions for commercial and personal property/casualty insurance
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Construction claims handling, Construction defect claims handling, Construction auto claims handling, Claims investigation, Settlement negotiation, Loss reserve establishment, Subrogation, Team supervision, Performance coaching, Change management
Preferred skills
Adjuster licenses, Multi-jurisdictional experience, Management training, Continuous quality improvement techniques
Technologies
Claims management systems, Licensing exam platforms
Responsibilities
Review initial claim notices and assess coverage applicability, Assign work to Claims Representatives and delegate settlement authority, Establish and adjust loss reserves, Evaluate Claims Representatives' work and provide coaching, Initiate subrogation or recovery actions, Coordinate with Claims Attorneys for litigated claims, Participate in HR activities for direct reports including performance evaluations and recruitment
Seniority
Senior, hands-on IC with management responsibilities