Stage Consultant Junior Customer Experience & Service Transformation - F/H Paris
Core
Junior consultant supporting service transformation and customer experience innovation projects for enterprise clients.
Role type
Junior management consultant (customer experience)
Builds
Strategic recommendations, business cases, and market maturity studies for client service transformation.
Domain
Professional services / Customer Experience / Service Transformation
Required skills
Strategic problem solving, business case modeling, market research, analytical thinking, creativity, stakeholder communication
Preferred skills
Prior transformation project experience, AI application knowledge
Technologies
AI tools, business modeling frameworks
Responsibilities
Participate in client projects to address strategic customer relationship transformation issues, establish recommendations on technological innovations for service improvement, model business cases to evaluate transformation benefits, conduct market best practice and customer maturity studies, contribute to RFP responses and viewpoint writing.
Seniority
Intern (final year of studies)
