Business Analyst Digital Banking OSPlus (m/w/d)
Core
Design and optimize digital customer interfaces, customer journeys, and end-to-end processes for the Sparkassen-Finanzgroup.
Role type
Senior Business Analyst (Digital Banking)
Builds
Digital solutions for App Sparkasse, S-NEO, Wero, and EUDI Wallet
Domain
European Banking / Digital Transformation
Deliverable
product features
Required skills
Business analysis, requirements management, process modeling, user story creation, acceptance criteria definition, digital customer journey design, knowledge of sales/service/payment/identity/securities processes, AI solution evaluation
Preferred skills
Experience with App Sparkasse, S-NEO, Wero, EUDI Wallet, Sparkassen environment
Technologies
App Sparkasse, S-NEO, Wero, EUDI Wallet
Responsibilities
Conceive and optimize digital customer interfaces and end-to-end processes; Elicit, specify, and prioritize requirements for digital sales, service, identity, payment, and securities processes; Translate strategic initiatives into actionable solutions in coordination with UX, architecture, development, compliance, and product management; Develop AI-supported solutions and automations.
Seniority
Senior, hands-on IC