Application Support Engineer - Boston
Core
First-line technical response for client-facing operations, resolving operational issues, and supporting weekend software upgrades and migrations for trading technology and connectivity solutions.
Role type
Application Support Engineer (Weekend Cover)
Builds
Trading technology and connectivity solutions for brokers and institutional clients
Domain
Financial Technology / Trading Infrastructure
Required skills
Production operations, incident response, Linux administration, networking, monitoring tools, Python/Bash/PowerShell scripting, client integration onboarding, trade-flow analysis
Preferred skills
Real-time data environments, Containers (Docker/Kubernetes), Streaming systems (Kafka), Performance troubleshooting, VMware, MetaTrader administration, Financial market concepts
Technologies
Linux, Python, Bash, PowerShell, FIX, API, Kafka, Kinesis, Docker, Kubernetes, VMware, MetaTrader
Responsibilities
Monitor production systems and triage alerts, plan and coordinate deployments, respond to client queries within SLA, analyze trade execution issues, build automation scripts, lead post-incident reviews
Seniority
Mid-level (3+ years experience)