Gestionnaire sinistres MAAF F/H _CDD 12 mois
Core
Claims manager handling natural disasters and drought claims for policyholders, acting as their primary contact to assess needs, verify coverage, and process settlements.
Role type
Claims manager (customer service focus)
Builds
Claims settlement processes and customer support for natural disaster and drought insurance
Domain
Insurance (generalist/mutual)
Deliverable
client delivery
Required skills
customer relationship management, claims analysis, regulatory compliance verification, expert coordination, settlement processing, commercial opportunity identification
Responsibilities
Recruit client needs and analyze their situation; Verify coverage conditions and dossier completeness; Commission experts to determine damage origin and extent; Inform, advise, and accompany policyholders throughout the claim process; Process and settle claims; Identify commercial development opportunities and refer clients to advisors
Seniority
Entry to Mid-level