Director, Middleware Platforms Support
Core
Lead the strategy, resilience, performance, and lifecycle of business-critical messaging, integration, and workload automation services across EMEA.
Role type
Director, Middleware Platforms Support
Builds
IBM MQ, AutoSys, and associated middleware services
Domain
Financial services, EMEA
Required skills
Middleware platform strategy, IBM MQ, AutoSys, service governance, major incident management, people leadership, stakeholder influencing, risk-based decision-making
Preferred skills
Modernization, automation, monitoring improvements
Technologies
IBM MQ, AutoSys
Responsibilities
Own service outcomes and platform strategy; Lead managers and technical specialists; Strengthen operational resilience and direct major incident recovery; Shape the future of middleware services and operating model; Take ownership of business-critical platforms for performance and lifecycle management; Build capability through coaching and succession planning.