CareerPlan

Senior Claims Advocate / Claims Lead - Professional Lines

London, England, GBFull-time2026-11-06 → 2026-11-10
Hybrid

Core

Lead a team of Claims Advocates and Specialists to manage complex Professional Indemnity (PI) and related liability claims for multinational clients, providing technical advocacy and strategic claims management from notification to closure.

Role type

Senior leadership claims manager (Professional Lines)

Builds

Professional Indemnity, Cyber, IP, D&O, Crime, PTL, EPL, and Management Liability claims offerings

Domain

Insurance / Professional Lines

Deliverable

client delivery

Required skills

complex PI claims handling, claims advocacy, strategic claims management, people management, client management, negotiation, technical coverage arguments

Preferred skills

legal background

Technologies

N/A

Responsibilities

Lead, coach, and mentor a team of Claims Advocates and Specialists; oversee complex professional and financial lines claims from notification to resolution; provide expert technical claims advocacy and guide clients through coverage disputes; build relationships with clients, brokers, insurers/reinsurers; deliver claims presentations and insights to stakeholders; collaborate across the Global Broking Centre and Aon network.

Seniority

Senior, hands-on IC with team leadership