Performance & Analytics Client Servicing Lead, Vice President
Core
Lead client service experience for performance, attribution, and analytics services, ensuring delivery against contractual commitments and KPIs while managing operational stability and risk.
Role type
Senior IC Vice President (Client Servicing & Operations)
Builds
Performance & Analytics services for institutional investors
Domain
Investment Management / Financial Services
Required skills
Investment performance measurement, Attribution analysis, Client servicing leadership, Risk management, Governance frameworks, Stakeholder management, Operational resilience, Data modernization, AI-enabled solutions, Regulatory compliance
Preferred skills
CFA, CIPM, IMC certifications
Technologies
Advanced analytics, AI-enabled solutions, Automation tools
Responsibilities
Serve as senior escalation point for material client service issues, Lead client governance forums and service reviews, Partner with Product and Technology teams on strategic initiatives, Monitor client performance and risk metrics, Provide leadership and technical direction to global teams, Drive continuous improvement in processes and controls
Seniority
VP, Senior Leadership