CareerPlan

Business Analyst (Life Claims/New Business) up to 50k

Hong Kong, Hong Kong, HKFull-time2026-11-06 → 2026-11-10

Core

Partner with business users to elicit needs, translate them into requirements, map processes, and drive system enhancements for life insurance new business and claims operations.

Role type

Business Analyst (Life Claims/New Business)

Builds

Digital onboarding portals, claims management engines, and core policy administration backends

Domain

Life Insurance

Required skills

Business process mapping, Gap analysis, User story drafting, UAT coordination, JIRA, Confluence, Visio/Lucidchart, SQL, Life insurance domain knowledge

Preferred skills

Experience with AS400, OCR onboarding, e-App journeys

Technologies

JIRA, Confluence, Visio, Lucidchart, SQL, AS400

Responsibilities

Elicit business needs and translate them into BRDs and user stories, Map operational journeys and identify bottlenecks, Drive functional enhancements for digital interfaces and backend systems, Formulate UAT plans and lead user testing execution, Ensure system workflows adhere to SOPs and compliance guidelines

Seniority

Mid-level (2-5 years experience)