Senior Claims Assessor
Core
Assessing complex and long-term Group Income Protection claims from medical and financial perspectives to support customers at critical life moments.
Role type
Senior Claims Assessor (Group Income Protection)
Builds
Income Protection claims decisions and return-to-work outcomes
Domain
Employee benefits / Group Risk / Insurance
Deliverable
client delivery
Required skills
Group Income Protection claims assessment, policy interpretation, medical case management, financial assessment, rehabilitation process knowledge, claims management systems, coaching and mentoring
Preferred skills
Long-term medical conditions expertise, NHS pathways knowledge, functional assessments
Responsibilities
Assess complex and long-term Income Protection claims, interpret policy documentation, communicate decisions sensitively, maintain checking authority, work with rehabilitation teams, coach and mentor colleagues
Seniority
Senior, hands-on IC with mentoring responsibilities