Director, Technology Support - eFX Technology
Core
Provide technical expertise and advisory services for large, technically complex projects to identify and analyze client solutions that enhance multiple enterprise applications with major impact on business strategy.
Role type
Director, Technology Support (eFX Technology)
Builds
End-to-end FICC and eFX applications
Domain
Financial Services / Capital Markets Technology
Required skills
Application support, Infrastructure support (OS & hardware), Network support, Database management, Security, Message delivery systems, Linux, Windows, Shell scripting, SQL, Python, Logfile datamining
Preferred skills
Capital Markets experience
Technologies
Linux, Windows, SQL, Python
Responsibilities
Investigate and define operational issues and prioritize based on severity, risk, and strategic business needs; Identify and resolve small, medium, and critical complex production problems; Work as a regular liaison with business partners, technology partners, senior management team, internal and external clients; Work with various technical teams to develop and manage the execution of implementation plans for high to critical complex new application and maintenance updates
Seniority
Director, strategic leadership & hands-on technical support