Workday Data Support Analyst
Core
Provide specialist technical support for Workday Financials implementation and post-go-live stabilization, focusing on Prism Analytics, Accounting Centre, and end-to-end data movement.
Role type
Senior IC Workday Data Support Analyst
Builds
Stable live support service for Workday Financials
Domain
Insurance / Enterprise Data & Financial Platforms
Required skills
Workday Prism Analytics, Workday Accounting Centre, SQL, data pipeline analysis, UAT/go-live support, incident management, change management, technical documentation
Preferred skills
Financial system access controls, knowledge transfer training, complex incident triage
Technologies
Workday, Prism Analytics, Accounting Centre, SQL
Responsibilities
Investigate and resolve data quality issues, processing failures, and reconciliation differences; Support interfaces feeding Workday and assess impact of source-system changes; Create and maintain support documentation and operational procedures; Provide knowledge transfer and training to the wider support team; Support controlled changes, releases, and post-implementation validation.
Seniority
Senior, hands-on IC