CareerPlan

AVP, Program Lead - Middle Market Transformation

Cleveland, OH, USFull-time2026-11-05 → 2026-11-09
On-site

Core

Accountable leader for a critical Middle Market transformation spanning business capabilities, operating model, process, and technology at a Fortune 100 insurance company.

Role type

Senior Program Lead (Strategy & Operations)

Builds

Future-state operating model, integrated transformation roadmap, and enabling technology solutions for Middle Market customers and agents.

Domain

Insurance / Middle Market Transformation / Program Management

Required skills

Strategy development and implementation, Business process design, Large scale program leadership, Cross-functional team alignment, Change management, Operating model design, Technology delivery partnership, Governance and performance management, Organizational readiness, Data analytics and competitive intelligence

Preferred skills

MBA, Graduate degree in Business or Finance

Technologies

Data analytics tools, Competitive intelligence platforms

Responsibilities

Lead integrated transformation spanning capabilities, processes, and technology; Translate strategic objectives into prioritized roadmaps with milestones and outcomes; Shape future-state operating model including roles, governance, and decision rights; Direct technology delivery in partnership with product and technology leaders; Establish program governance and performance management; Guide complex decisions on scope, sequencing, investment, and risk; Lead change management and organizational readiness; Coordinate implementation and operational transition.

Seniority

Senior, hands-on IC with leadership responsibilities