Production Support Specialist, Equity / FX (Murex / Sophis)
Core
Provide Level 1 and Level 2 production support for Sophis-Murex Capital Markets platforms supporting Equity, FX, Risk, and End-of-Day processing.
Role type
Senior IC production support specialist (Capital Markets)
Builds
Trade lifecycle management, risk reporting, and market data feeds for global trading operations
Domain
Financial Services / Capital Markets
Required skills
Sophis, SwapOne, Murex (MX 3.1.36/56), SQL, Linux troubleshooting, Java, JavaScript, PowerShell, FIX Protocol, Autosys, Dynatrace, Splunk, ITRS Geneos
Preferred skills
Front Office trading desk support, ITIL-based support practices, Agile and DevOps operating models
Technologies
Murex, Sophis, SwapOne, Oracle, MongoDB, SQL Server, PostgreSQL, Dynatrace, Splunk, ITRS Geneos, Autosys
Responsibilities
Monitor and support trade booking, pricing, market data, yield/rate curves, risk reporting, and VaR analysis processes; Perform SQL and database troubleshooting across Oracle, MongoDB, SQL Server, and PostgreSQL environments; Troubleshoot Java, JavaScript, Unix/Linux, PowerShell, and scripting-related production issues; Monitor and support market connectivity, including FIX protocol, STP processing, ECN connectivity, and market data feeds; Support Autosys job scheduling, workflow monitoring, and issue resolution; Manage incidents, problems, changes, and releases in accordance with established support processes; Operate within a follow-the-sun global support model, including shift-based operations and weekend or holiday support coverage
Seniority
Senior, hands-on IC