AVP - Support Asscoiate
Core
Application Support Analyst for Fixed Income and Derivatives trading platforms serving Sales and Trading teams across EMEA.
Role type
Senior IC application support engineer (trading technology)
Builds
Front Office Fixed Income and Derivatives trading applications, electronic trading platforms, and front-to-back trading workflows
Domain
Financial services / Capital markets / Fixed Income and Derivatives
Required skills
Application support, Trading support, Production support, Fixed Income products (Rates, Credit, Repo, Interest Rate Derivatives), Front-to-back trade lifecycles, Electronic trading platforms, Troubleshooting, Incident management, Problem-solving, Linux/Unix, SQL
Preferred skills
Root cause analysis, Release management, Documentation creation, Stakeholder management
Technologies
Linux, Unix, SQL, FIX, Electronic trading platforms
Responsibilities
Provide day-to-day production support for trading applications, monitor platforms and resolve production issues, take ownership of high-priority incidents, support electronic trading workflows, troubleshoot market connectivity and FIX-related issues, perform root cause analysis, support production releases and upgrades, create and maintain support documentation
Seniority
Senior, hands-on IC