CareerPlan

2027 Fresh Grad Hire - Retail Customer Operations Team(HK Market)

Hong Kong, Hong Kong, HKFull-time2026-11-04 → 2026-11-07

Core

Support user strategy, growth initiatives, and data analysis to address trading friction points and drive user value growth in investment markets.

Role type

Graduate Growth Operations Specialist

Builds

User growth campaigns and operational efficiency improvements for a fintech platform

Domain

Fintech / Investment Markets

Deliverable

product features

Required skills

Analytical thinking, problem-solving, project coordination, data analysis, English communication

Preferred skills

User growth/digital marketing experience, content operations, product marketing, market research, personal investment experience, AI tool usage, SQL/Python/Excel

Technologies

Excel, SQL, Python, AI tools

Responsibilities

Execute key growth initiatives and campaigns, track project performance and user feedback, analyze campaign results, identify optimization opportunities, leverage data to optimize growth strategies, monitor market trends and share cross-market insights

Seniority

Entry-level (Graduate)