Mortgage Admin Assistant
Core
Assist in end-to-end mortgage loan processing, document verification, and administrative record management for a leading bank in ASEAN.
Role type
Mortgage Admin Assistant
Builds
Mortgage loan files, e-bundles, and internal reports
Domain
Banking / Mortgage Lending
Required skills
Data entry, Document verification, Case tracking, Record management, Database updates, Report preparation, Liaising with external parties, Confidentiality handling
Preferred skills
None stated
Technologies
Internal mortgage systems, databases, spreadsheets
Responsibilities
Assist in end-to-end mortgage loan processing, including application data entry, document verification, and case tracking; Prepare, check, and organize mortgage loan documents such as loan application forms, property documents, income statements, and legal papers; Ensure completeness and accuracy of borrower, property, and loan information before submission and approval; Liaise with internal teams, valuers, solicitors, and/or external parties to follow up on outstanding documents; Maintain strict confidentiality of customer, property, and loan information; Perform general clerical duties including filing, scanning, photocopying, and maintaining both physical and digital records; Update internal mortgage systems, databases, and spreadsheets with accurate loan status and customer details; Manage document archiving in accordance with company policies and regulatory requirements; Assist in preparing standard reports, letters, and internal correspondence related to mortgage loans
Seniority
Entry-level / Individual Contributor