Operational Oversight Manager - Delegated Authorities
Core
Managing risk written through third parties by overseeing a portfolio of Coverholders and MGAs, ensuring compliance, and driving operational improvements.
Role type
Senior IC operational oversight manager (delegated authorities)
Builds
Compliant delegated authority operations for a global reinsurer
Domain
Insurance (P&C) / Delegated Authority
Required skills
P&C insurance underwriting operations, due diligence, audit management, stakeholder management, policy documentation, process improvement, SLA management, data quality assurance
Preferred skills
First-line people management, change management, committee representation
Technologies
N/A
Responsibilities
Own the relationship with a portfolio of Coverholders and MGAs, running due diligence, onboarding and annual review to keep them compliant with governance standards; Lead operational and compliance audits across delegated partners, chasing resolution on findings and holding partners to service and regulatory standards; Manage day-to-day oversight of Binding Authorities and Line Slips, including SLA performance and outsourcing arrangements; Ensure the data and reporting produced by delegated partners is accurate and fit for purpose, resolving quality issues as they're identified; Own the department's policy and procedure documentation, keeping it current as processes evolve; Sit on relevant risk and delegated underwriting committees, representing operations in wider business discussions; Identify and lead improvements to the operating model, balancing BAU delivery with change work
