Consumer / Conduct Risk - Wordings Review Consultant
Core
Specialist consultant to review and assess insurance policy wordings for alignment with FCA Consumer Duty and Lloyd's conduct frameworks.
Role type
Specialist IC conduct risk consultant (insurance wordings)
Builds
Risk assessments and remediation recommendations for policy documentation
Domain
Insurance / Lloyd's Market / Regulatory Compliance
Deliverable
client delivery
Required skills
Insurance policy wordings review, FCA Consumer Duty, Lloyd's Minimum Standards, conduct risk frameworks, cross-functional liaison, written analysis, commercial awareness
Preferred skills
Lloyd's syndicate or managing agent experience, legal/compliance/underwriting background, FCA thematic review experience, product governance frameworks, vulnerable customer guidance
Technologies
N/A
Responsibilities
Review policy wordings for customer detriment and non-compliance; Evaluate product documentation for clarity and fairness; Assess wordings for ambiguity and conduct risk exposure; Provide written recommendations and risk assessments; Liaise with underwriting, legal, and compliance stakeholders; Support redrafting of wordings where remediation is required; Maintain audit trails of review process; Provide periodic progress reporting to senior leadership
Seniority
Senior, independent contractor